RETURNS & SHIPPING
Where does The Feelist ship?
The Feelist currently only ships within the United States.
When will my credit card be charged?
Your credit card will be charged as you submit the order on the website.
When will my order arrive?
Your order will arrive within 5-7 business days.
When will my order ship?
As soon as your order is placed, it is sent to our fulfillment center, and from there, we pack and ship it directly to you. Orders generally process in 2 to 4 business days, with orders placed after 1:00 PM EST processing the next business day. If you have any questions about the status of your order, you can reach out to us at firstname.lastname@example.org.
What is your return policy?
The Feelist does not offer refunds. In the unlikely case you received a damaged product, we are happy to exchange this for you as long as it is unopened and declared within 14 days of receiving your order. Shipping costs are the responsibility of the customer and are non-refundable. If you have any questions, email email@example.com
How do I contact customer support in regards to my order?
Send an email to firstname.lastname@example.org with your order number and item name and one of our team members will be in touch shortly to process your return.
What forms of payment do you accept?
The Feelist currently accepts all major credit cards, including Visa, MasterCard, American Express, and Discover credit and debit cards.