Frequently Asked Questions
What skin types can use Feelist products?
Our products were specifically formulated and designed for all skin types, but we recommend testing our products on a small patch of skin first.
Are these products tested on animals?
No. All Feelist products are vegan and cruelty free.
How can I find out more information about a product?
You can find a full breakdown of each product on the individual product page but if you want more information or have a specific question, don't hesitate to reach out at firstname.lastname@example.org
Can CBD get you high?
No. CBD is nonpsychoactive and will not get you high. All of The Feelist CBD is hemp-derived and contains no THC.
Is CBD legal?
Yes. In 2018, the United States passed the Farm Bill which allows US farmers to legally grow and sell industrial hemp. The passing of the Farm Bill allows for the study, manufacture, sale, and consumption of products created with industrial hemp and less than 0.3% THC.
What are the benefits of CBD?
The benefits of CBD are extensive and we continue to learn more about this incredible ingredient as more research in the space emerges each day. CBD is generally considered effective an effective remedy for anxiety, stress, inflammation, neuropathic pain and depression. When applied topically, studies have shown CBD to have anti-inflammatory and antioxidant properties, which is great for the skin, joints and muscles.
How should I store your products?
We recommend storing our products in a cool, dry, dark place to protect the oils and active ingredients.
Are your products lab tested?
All of our products are tested by third party labs.
Where are your products made?
All of our products are formulated and produced in the United States using only the finest and highly vetted ingredients.
When do your products expire?
The average shelf life for our products is 24 months. To optimize potency, we recommend use within the first 6-12 months.
Can you fly with CBD?
Inside the USA, yes. TSA Guidelines allow people to travel with CBD products that contain less than 0.3% THC in both carry-on and checked baggage. As all countries have varying laws regarding flying with CBD, we do not recommend flying internationally with our products at this time.
Shipping & Returns
Where does Feelist ship?
The Feelist currently only ships within the United States.
When will my credit card be charged?
Your credit card will be charged as you submit the order on the website.
When will my order arrive?
Your order will arrive within 5-7 business days.
When will my order ship?
As soon as your order is placed, it is sent to our fulfillment center, and from there, we pack and ship it directly to you. Orders generally process in 1 to 2 business days, with orders placed after 1:00 PM EST processing the next business day. If you have any questions about the status of your order, you can reach out to us at email@example.com.
What is your return policy?
The Feelist does not offer refunds. In the unlikely case you received a damaged product, we are happy to exchange this for you as long as it is unopened and declared within 14 days of purchase. Shipping costs are the responsibility of the customer and are non-refundable. If you have any questions, email firstname.lastname@example.org
How do I place a return or exchange?
Send an email to email@example.com with your order number and item name and one of our team members will be in touch shortly to process your return.
What forms of payment do you accept?
The Feelist currently accepts all major credit cards, including Visa, MasterCard, American Express, and Discover credit and debit cards.